OUR STORE

At Wenzelle, we are committed to providing a secure, simple, and reliable payment experience for every customer. Please review the following payment information before placing your order.

Accepted Payment Method

We currently accept the following payment method:

  • PayPal

During checkout, you will be securely redirected to PayPal to complete your payment. You may pay using your PayPal account or any payment methods supported by PayPal in your region.

Payment Security

Your payment information is processed through trusted third-party payment providers using industry-standard encryption and security technologies.

Wenzelle does not store or have direct access to your complete payment information, including your PayPal account credentials or financial details.

Payment Authorization

Full payment is required before an order can be processed or shipped.

If your payment is declined, canceled, or cannot be successfully authorized, your order will not be processed until a valid payment has been received.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

If your payment method uses a different currency, your payment provider may apply its own exchange rate and any applicable fees.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email within a reasonable time after completing your purchase, please contact our customer support team for assistance.

Payment Verification

To help protect our customers and prevent fraudulent transactions, certain orders may require additional payment verification before processing.

If additional verification is required, our customer support team will contact you using the information provided with your order.

Failed or Duplicate Payments

If you experience a failed payment, duplicate charge, or other payment-related issue, please contact us promptly.

We will work with our payment provider to investigate the issue and provide an appropriate resolution as quickly as possible.

Contact Us

If you have any questions regarding payments or payment processing, please contact us:

Email: service@wenzelle.com

Phone: +1 (551) 766-0770

Business Hours:

Monday–Friday, 10:00 AM–6:00 PM (Eastern Time)

Excluding U.S. public holidays.