Shipping policy

At Wenzelle, we work to process and deliver your orders as quickly as possible. Please review our shipping information below before placing your order.

Order Processing Time

Orders are processed and shipped within 2–6 business days after payment confirmation.

Orders placed after 1:00 PM (EST) will be processed on the next business day. Processing times do not include weekends or U.S. holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Availability

We currently ship within the United States only.

We do not accept or ship international orders at this time.

Transit Time & Estimated Delivery

After your order has been processed and shipped, the estimated delivery time is:

Standard Shipping (Contiguous U.S.): Estimated 5–8 business days
Alaska, Hawaii, and Puerto Rico: Estimated 7–12 business days

Please note that delivery times are estimates and may vary depending on the carrier, weather conditions, holidays, carrier operations, or other circumstances beyond our control.

Shipping Rates

Order Total	Shipping Fee
$0.00	No shipment will be processed unless a valid order has been placed.
$0.01–$49.99	$7.00
$50.00 and above	Free Standard Shipping

Shipping fees are calculated at checkout before payment.

There are no additional shipping fees or hidden charges after checkout.

Shipping Carrier & Tracking

Orders are shipped using the United States Postal Service (USPS).

Once your order is shipped, a tracking number will be provided through:

The shipping confirmation email sent to your registered email address.
Your account page on our website (if an account was created during checkout).

You can use the tracking number to check the latest delivery updates from the carrier.

Shipping Restrictions

We currently ship only to addresses within the United States.

We deliver to:

Residential addresses
Business addresses
P.O. Box addresses (where supported by USPS)
APO/FPO/DPO military addresses (where supported by USPS)

Delivery to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO addresses, and certain remote locations may require additional transit time.

We do not ship to countries outside the United States or to locations where carrier service is unavailable.

Delays, Lost Packages & Damaged Items

Shipping delays may occur due to factors such as holidays, severe weather, carrier delays, or supply chain issues. If a delay affects your order, we will provide updates when possible.

If your package is lost or arrives with serious damage, please contact us within 14 days of the expected delivery date or the recorded delivery date at:

Email: service@wenzelle.com

Our team will review the issue and assist with the next steps.