Privacy policy

Your privacy is important to Wenzelle. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order:

Name
Shipping and billing address
Email address
Phone number
Payment information processed through our secure payment providers
Order history
Device, browser, IP address, and website usage information collected automatically through cookies and similar technologies

We only collect information that is necessary to provide our products and services.

How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Provide customer support
Send order confirmations, shipping updates, and service-related communications
Respond to your inquiries
Improve our website, products, and customer experience
Prevent fraudulent or unauthorized transactions
Comply with applicable legal obligations

We do not use your personal information for advertising purposes without your consent.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers when necessary to operate our business, such as payment processors, shipping carriers, and website service providers. These providers are authorized to use your information only for the services they perform on our behalf.

Data Security

Our website is protected by a valid SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your browser and our website.

We also use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of data transmission over the Internet is completely secure, we take appropriate measures to protect your information.

Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website performance, and enhance your shopping experience.

You may control or disable cookies through your browser settings, although some website features may not function properly.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law.

To submit a privacy-related request, please contact us using the information provided at the end of this policy.

Third-Party Services

Our website may contain links to third-party websites or use third-party services for payment processing, analytics, or shipping. These services have their own privacy policies, and Wenzelle is not responsible for their privacy practices.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the United States.

If any provision of this Privacy Policy is determined to be unenforceable, the remaining provisions will remain in full force and effect.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with the effective date.